Pepsi Customer Relations call transcript, May 5 2004
Pepsi Customer Relations: "Hi Pepsi Customer Relations, this is Terry how may I help you?
Jason Latona: "Hi Terry, I'm calling to get some information on Josta."
PCR: (Somewhat irritated) "What about it."
JL: "Well, I'd heard rumours that Pepsi was bringing it back in some areas to test the waters..."
PCR: (Stammering) "Uhh, well, no... At least not that I've heard. Let me see,
well, I remember when it came out that it didn't sell well at all, not a lot of people liked it. But the people that DID like it really really liked it. What's your zip code
so I can log this for marketing?"
JL: "It's 14510. Thanks."
PCR: "Thank you, haveaniceday." CLICK.
They seemed irritated at the call. I found that surprising; I'd think
any sort of customer feedback was good - it means you have customers!
To me, that's all the more reason to CALL THEM! (800) 433-2652
If you have ANY info, facts etc, about Josta that you'd like to share,
please e-mail me!